Thank you so much for choosing to stay at Henrietta House Bed and Breakfast. We have been in operation for eight years and over that time we have decided on a few policies that we feel make the bed and breakfast run as efficiently and smoothly for all involved.
Over the years we have had a flexible view on cancellations, because like you we are travelers, we understand that things happen, people bail, we get sick, scheduling conflicts and well, the world can fall apart. However in the last few years our understanding of these scenarios have hurt us more than helped us. As a small business we have to be as smart as we are considerate, so that being said, we are requiring a fifty dollar non refundable deposit on all rooms when booking. If you feel like this is unfair because of extenuating circumstances you can reach out to us via phone 860 477 0318. Thank you for understanding.
We do accept dogs with a few requirements. We are a homestead, which means that our property has farm animals as well as vegetable and fruit and flowering plants, therefore we require that your pup be on a leash when walking around the property. We cannot have your dog chasing our chickens and some of our plants may be poisonous to pups. ( As animal lovers we want all animals to be happy and healthy) We encourage every person with a dog to stay in our suite since it has a private entrance and balcony, which of course makes it easier for you and dog to go in and out. We have a wonderful walking trail next to our home, which is the ultimate space to stretch, breathe deep and flourish in nature. ( Have your pup poop in the path) Pet cleaning fee ($20 Cash)
Arrival and Departure
We are flexible with both arrival and departure times. We like for people to arrive before sundown because, honestly, it is a bit easier to find the house. If you have booked the suite, you will have a private entrance ( which means you can arrive late). With departure we ask for around noon, so we can have enough time to turn over the room before other guests arrive. We do understand traffic and other life events happen, so if that does occur, a phone call is appreciated.